Privacy Policy

The Privacy Policy (“Policy”) explains how Communicate OÜ (contact information below) (“we”) collects and uses information when you use our website www.communicate.ee (“website”) or any other services provided by us (“services”).

By using or visiting our website or services, you as our website user or as our client (“user”, “client”, “member” or “you”) agree to the terms of this policy and confirm that you have read and understand all the terms of this policy.

We process personal data within the framework of this privacy policy in accordance with applicable laws, including the General Data Protection Regulation (2016/679) (GDPR) and applicable national data protection laws in Estonia and the United Kingdom (“Data Protection Act”).

We ensure the privacy and confidentiality of information relating to our members, clients, associated institutions, and individuals and operate based on the policy described below, which is in line with our professional responsibility and applicable data protection laws. Reference to “your personal data” means any information that identifies or allows the identification of you as one of the aforementioned individuals (“Personal Data”).

We are the data controller within the scope of this policy.

  1. Content of the Policy

The policy describes how we process personal data in connection with the following areas:

  •         all issues related to our current clients, members, and potential clients;
  •         newsletters and marketing information;
  •         cookies used on our website;
  •         all our obligations arising from the GDPR, data protection laws, and all other applicable laws and regulations.
  1. Purposes, methods, and conditions of data processing
  2. Newsletters, publications, and events: We use the information provided by you to send you news from COMMUNICATE OÜ, descriptions of services, and information about upcoming training courses and seminars that may interest you. We may use your personal data for these purposes until you notify us that you no longer wish to receive such information. We may use your name, courteous form of address (Mr./Ms.), job title, email address, contact phone, address, and other information that allows us to send you this information.
  3. Cookies: We use cookies to obtain information about how you use our website. Cookies allow us to provide you with a faster and more comprehensive website visit. This information generally does not include Personally, identifiable information. We process your cookie user data for the period for which you have given us your consent.
  4. Services: We collect information provided by our members, clients, or representatives of our members and information that reaches us independently during the provision of our services. Such collection of personal data is necessary to fulfill our obligations to our clients and to protect our legitimate interests in providing services and/or advising our current clients and potential clients. Our professional responsibility requires us to ensure the confidentiality and integrity of the personal data of our current clients, potential clients, and former clients.

In providing services, we may supplement the personal data you provide to us directly with personal data obtained from other sources.

By performing an action on our website (such as taking a language test), we collect personal information that you provide to us as part of the process (e.g., name, job title, and email address). We use your personal information only for the purposes listed above.

  1. Legal basis for processing personal data

We process your personal data based on the following:

  •         your consent;
  •         our mutual legal agreement, which sets out the grounds for data processing;
  •         legal obligations imposed on us;
  •         our legitimate interest in providing services in accordance with the law.

We process your personal data to the extent necessary to achieve the purposes for which the data was collected. Access to your personal data is only available to employees whose job duties and professional responsibilities require them to fulfill obligations to you as our client. Your personal data will not be stored or processed for longer than necessary in accordance with the purposes of personal data processing listed above.

  1. Transfer of your personal data to third parties

We use the WordPress platform as a website, which allows us to sell you our products and provide services.

In addition to providing services, we use certain third-party services to operate our services and website. We are required to transfer your personal data to these third parties to enable them to provide the expected services. These third parties providing services must be considered data processors. The personal data transmitted to these third parties providing services is limited to the minimum necessary to provide the services of third parties. We ensure that all third parties providing services to whom we transfer your personal data comply with our instructions for processing your personal data. The transfer of your personal data is regulated by data processing agreements or data processing terms that apply between us and the third parties providing services. All third parties providing services as data processors must ensure that they process your personal data as carefully and thoroughly as we do. Data processors are legally responsible to you and us if they act contrary to their authorization. In addition, third-party service providers are required to implement technical and organizational measures to process data to the same level that we use.

  1. Your rights as a data subject

We have a legal obligation to ensure that your personal data is kept accurate and up-to-date. Please inform us of any changes you have made to the personal data processed by us.

You have the right at any time to exercise the following rights in the processing of your personal data by us:

  1.         Right of access: You have the right to access all data that can be considered your personal data, including the right to obtain information about the processing of your personal data, the categories of personal data processed, and the reasons for data processing.
  2.       Right to rectification: You have the right to request the rectification of your personal data if you believe it is inaccurate or incomplete.
  3.       Right to object: You have the right to object to the processing of your personal data, for example, for use in marketing purposes or based on some other legitimate interest.
  4.       Right to erasure: You have the right to request the erasure of your personal data if the personal data is no longer necessary for the purposes for which it was collected or if you believe processing is contrary to the law or is required to comply with the law.
  5.       Right to data portability: If your personal data is processed automatically based on your consent or a bilateral agreement, you have the right to request that this personal data be provided to you in a structured, commonly used, machine-readable format. In addition, you have the right to request the transfer of your personal data to another controller. However, this is only possible if technically feasible.
  6.       Right to withdraw consent: If data processing is based on your consent, you have the right to withdraw your consent at any time.
  7.       Right to opt-out of advertising: You have the right to opt-out of communication with us when we send you information about COMMUNICATE OÜ, events organized by us, or general information that we believe may be of interest to you. In addition, you have the right to opt-out at any time by informing us.

If you have complaints about how we process your personal data or if you want more information about our data processing process, please contact us at the contact numbers provided at the end of this policy.

You have the right to lodge a complaint with the Data Protection Inspectorate if you believe that your personal data is being processed incorrectly or if you feel that we have violated your rights as a data subject.

  1. Location of processing your data.

We use the WordPress website platform,